1. As the patient, do I pay anything
to use this service?
No. You the patient do not pay anything
at all to use this service
2. How do I know my information will
be secure and not shared with anyone other than my dentist?
We do not send any of your personal
information to anyone other than the doctor you selected. After forwarding
your information, we delete any personal information that would make
you uniquely identifiable.
For more information, please see the
Privacy page.
3. Does this site preserve personal
information?
Up to thirty days. Afterwards, we only
retain statistical data. We do not retain personal information that
would breach any HIPAA security. For legal purposes we can identify
certain aspects of a patient based on their patient ID, however we
do not go to any further extent to identify anyone personally unless
required to do so by law.
Any requests for such by anyone other
than the doctor or an authorized personnel WILL be denied.
4. Do I need all my information
at once?
Yes, you will need it all at once.
Because we do not retain personally identifiable as discussed in #3
above, we cannot have a session saved and returned to later. This
is a one way entry process to ensure the privacy of the patients and
the doctors.
5. Do we accept advertising?
No. We currently do not accept advertising,
but are considering it as a possibility in the future. If you are
interested in discussing it further, please e-mail us here.
6. Can I refer medical or dental
questions to your site?
No. Your medical or dental questions
should be directed to your personal providers. They are the ones who
can best ascertain your questions and are best qualified to answer
them. We are here only to provide additional assistance to the patient
and the provider in order to expedite information necessary to your
appointment, visit and subsequent treatment if needed.
7. Do we offer customized forms for
your office?
Yes, we offer custom forms for your
office. If you would like to get more information or pricing, see
here.
Additionally, if you have any questions,
would like to make any comments or register a grievance, you are welcome
to do so here via
e-mail or other method mentioned.
We respect your right to privacy and as such, will respond to
you via e-mail or we can post the message on our monthly message and
question board if you would like to remain anonymous. Naturally we will
address your concerns as quickly as possible.
Thank you in advance for your interest
and comments.
Sincerely,
Dental Information Direct Management